99obd Privacy Policy

99obd is an online gaming platform operated for players in Bangladesh. We place the highest priority on our users' privacy and are committed to ensuring the security of their personal information.

This privacy policy explains what types of information 99obd collects, why it is collected, how that information is used, and what measures we take to protect your information. By using the 99obd website or app, you are agreeing to the terms of this privacy policy.

This policy applies to all registered users, visitors, and anyone using any service on the 99obd platform. We ask that you read this policy carefully and contact our support team if you have any questions.

99obd may collect your information in various ways. The types of information collected are described in detail below:

a. Registration and Account Information

When you register with 99obd, we collect the following information:

• Your full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or other identity verification documents (as part of the KYC process)
• Current address

b. Financial Transaction Information

To process your deposits and withdrawals, 99obd collects the following financial information:

• bKash, Nagad, or Rocket mobile wallet number
• Transaction amount and date
• Information related to payment method
• Transaction history and reference numbers

c. Technical and Usage Information

When you use the 99obd platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Login time, session duration, and activity logs
• Cookies and similar tracking information
• Which pages you visited and how long you stayed

99obd uses collected information only for lawful and specific purposes. We process your information for the following reasons:

99obd uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

The types of cookies we use:

• Essential Cookies: These cookies are necessary for the core functions of the platform. Without them, it is not possible to log in or complete transactions.
• Functional Cookies: These cookies are used to remember your preferences and settings, so you do not have to reconfigure them every time you log in.
• Analytics Cookies: These cookies collect information to help us understand how our service is being used, which helps us improve the service.
• Security Cookies: These cookies are used to detect unauthorised access and fraud.

You can control cookies by changing your browser settings. Please note that disabling certain cookies may affect how the platform functions.

99obd does not sell your personal information to any third party. However, in certain circumstances we may share information with trusted partners:

a. Payment Processors

Necessary information is shared with payment processors such as bKash, Nagad, and Rocket to complete financial transactions. This information is used solely for the purpose of processing transactions.

b. Technology Service Providers

Limited information may be shared with trusted service providers for server hosting, data storage, cybersecurity, and other technical services. These partners operate under strict confidentiality agreements.

c. Legal Obligations

If it is necessary to disclose information in compliance with any law, court order, or government directive, we may be required to provide information to the relevant authorities.

d. Fraud and Abuse Prevention

Information may be shared with relevant authorities as needed to prevent financial crimes, fraud, or other illegal activities.

Your information will not be disclosed to third parties for any reason other than those listed above. All third-party partners are committed to ensuring the same standard of privacy protection.

99obd applies industry-standard technical and organisational measures to protect your information. The key components of our security framework are:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected through SSL encryption.
• Password Hashing: Your password is never stored in plain form — it is kept as a strong cryptographic hash.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Regular Security Audits: Our systems are reviewed regularly by independent security experts.
• Access Controls: Only authorised staff can access your information, and only when there is a specific need to do so.
• Data Backup and Recovery: Regular backups are taken to protect your information, and a disaster recovery plan is kept active.

While we apply the highest security measures, no digital system is 100% secure. You are therefore also asked to keep your account information confidential and to use a strong password.

99obd retains your information only for as long as necessary. The retention period is determined based on the following:

Account Information

Your registration information is retained for as long as your account remains active. Even after an account is closed, certain information may be retained for a set period due to legal obligations.

Financial Transaction Information

Records of all financial transactions are retained for a minimum of five years in accordance with anti-money laundering (AML) requirements and applicable financial regulations.

Communication and Support History

Records of conversations you have had with our support team are retained for a limited period for the purpose of improving service quality.

Technical Logs

IP addresses, login history, and other technical logs are retained for a set period for security purposes, after which they are automatically deleted.

Once the set period has passed or the information is no longer relevant, we securely and permanently delete your information or anonymise it so that you can no longer be identified.

As a user of the 99obd platform, you have the following rights over your own information:

To exercise any of the rights listed above, please contact our support team. We will respond to your request within a reasonable time.

99obd is a platform operated for individuals aged 21 and above only. We do not knowingly collect information from any minor.

During the registration process we verify age and confirm identity through a national ID card or other valid documents. If we learn that a minor has fraudulently created an account, that account will be closed immediately and all collected information will be deleted.

If you become aware that a minor is using 99obd, please notify our support team.

99obd reserves the right to change or update this privacy policy as needed. If there are any significant changes to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notification will be displayed when you log in to the platform
• The publication date of the new policy will be updated on the website

Continued use of the platform after the updated policy has been published will be considered as your acceptance of the new policy. If you do not agree with the updated policy, you may close your account.

We always show the date of the most recent update at the top of the page so you can easily see whether the policy has been changed recently.

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our team is always ready to help you.

Your privacy is very important to us. 99obd is always committed to ensuring the protection of your information, and we are here to help you resolve any privacy-related concerns. Our goal is to make your experience at 99obd safe, transparent, and enjoyable.